ARE THINGS THAT I LIKE!
I also enjoy answering Frequently Asked Questions. Oh, so that’s what it means…
- Products & Fit
- Orders & Shipping
- Gift Cards
- Returns & Exchanges
Products & Fit
Our shoes run true to size, and are labeled in both American and European sizes, if you are unsure, or if you have any other questions about what size to order….including half sizes-
Please refer to our size chart!
Your Nalho Ganika sandals will come with an attached tag which will show you how to put them on. Simply slip the foot into the shoe while holding the longer strap…
For more details….
Wipe off excess water with a soft cloth. Air dry your shoes, but keep them out of direct sunlight.
For more information on how to take care of your Nalhos,
Please see our dos and dont's!
Very carefully! We recommend using a soft cloth and water to wipe off any dirt, and letting your shoes air dry- but avoid direct sunlight!
If you have more questions….
Please see our dos and donts!
Orders & Shipping
Your Nalhos will arrive in a specially made eco-friendly shipping box, that doubles as a shoe box- no wasted material here!
You will receive an email from us indicating your Nalho order has shipped. Inside this email you will find a tracking number, you can either track through the link in the email, your account, or go directly to the carrier's website.
Returns & Exchanges
We will exchange or refund any pair as long as they were not worn. Upon receiving your return, we will check the shoe and issue the refund or replacement at that moment. Returns are free of charge.
We at Nalho carefully pack your shoes and make every effort to ensure their safe arrival to you, but we do regret some things are beyond our control! If your order arrives damaged, please accept our apologies, and contact us. Or head to our return page in order to initiate the return process. We will replace or refund any pair that arrive damaged.
Our sandals are sold all over the world, in many stores. If you would like to carry our collection. Please contact our sales team at firstname.lastname@example.org
Yes, our sandals are made only of vegan leather. We are not using a single material that will hurt animals.